What we can help with
- Pricing errors and stale data
- New providers we should track
- Corrections to billing, fees, or pharmacy fields
- General questions about the comparison tool
What we cannot help with
- Medical advice or prescriptions (talk to a clinician)
- Order status or customer service for specific providers (contact them directly)
- Insurance claims or coverage questions
Response time
Pricing corrections are usually verified and updated within 1-3 business days. General questions may take longer.